FAQ

Why REZENTI?

REZENTI is one of the well-trusted and diverse dates and date-based innovative products manufacturer, supplier, and exporter. Proud to announce we are one of the leading companies in the private label/retail industry, allowing our customers to design their desired packaging based on the market demand, rules and regulations. Senior management commitment always focused on sustainability, quality culture, and transparency. we design safety, quality, and legality into our products and manufacturing processes. Meanwhile, major investments and efforts made to announce this good news about obtaining new Organic Certificates for Dates and Dates products are on the way. More than an exporter, we will be your consultant. We place our customers above everything else as we realize that every business is unique and therefore every client has individual requirements.

Where are you located?

REZENTI’s head office is in Tehran-Iran, and we can supply our loyal customers from our worldwide offices as well. we have our marketing team in 5 continents offering 24/7 online customer services.

What are your opening hours?

SAT –THU 8:00-18:00 IRST (GMT+3:30) Friday is the weekend in Iran, but we are always online on WhatsApp: +989196457245.

How do we contact you?

We prefer all communications by e-mail to support@rezentifoods.com, where your messages will be routed to the appropriate department. Of course, you may also use a telephone or fax to connect us.

  • Iran Office: Tehran Province, Tehran, District 7, Beheshti St, PCJV+G4C, Iran
  • (+9821) 65574605 (+98 919) 6457245
  • support@rezentifoods.com

How long are prices valid?

Prices vary based on quantity, payment, and shipping terms. Therefore prices are quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for three calendar days.

How can we place orders?

It is better to place an order by email our professional marketing team will get back in due course.

What are your minimum order quantities?

We do our best to deliver the goods at the lowest possible price to our customers. it is better to check the minimum order quantity with our sales experts case by case.

What are your shipping terms?

Normal shipment is “by sea”. Shipment by air, couriers, and post parcel can also be arranged upon request.

How fast can you make shipments? How fast can we receive goods?

The transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at the destination. Normally Shipments can be made within 2-3 weeks from the date of receipt of the order.

Will I receive options/advices to help me choose the product (s) I want?

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods. Once you’ve shortlisted the products you’re interested in, we will arrange samples for you to test and verify the particularity of the product. Didn’t find your doubts clarified here? Fill up this Form for immediate response.